top7.gif (13262 bytes)

umlogol.gif (479 bytes)
S U P P O R T . U M  A X .  C O . U K
The web's leading UMAX scanner support site
UMAX Astra 600 610 1220 2400 2000 & 2100 Series
Vista  S6  S8  T630  S6E  S12
PowerLook II  2000  III  &  3000   Mirage  I   II  &  IIse
VistaScan  MagicScan  &  Binuscan PhotoPerfect
Fast Driver Downloads     1000+ Pages of FAQs & Technical Notes      Daily Updates
Troubleshooting Parallel Scanner Installations
Title

Description
Scanner Not Found
Link or Hardware Error		 The most common causes of link errors are:
  • Parallel port configuration - the parallel settings in the PC BIOS are sometimes set to BiDirectional by default, but EPP or ECP are required. See Parallel FAQ for recommended settings.
  • Many parallel ports will not work with three or more devices connected (eg scanner, ZIP drive and printer) - try the scanner on its own.
  • There are various issues with parallel printers connected to the plug-thru port - see Tech Note on sharing ports.
       
Astra Scanner Parallel FAQ General troubleshooting and Frequently Asked Questions for UMAX Parallel scanners (Astra 600P, 610P, 1220P, 2000P)
Sharing Ports with Parallel Printers Updates on common printer models and technical issues arising from shared parallel ports
Troubleshooting Link Fail errors Flowchart of common tech issues causing Link Fail errors, designed for first-line support. Requires Adobe Acrobat Reader 3.0 or later.
Parallel Port Test Utility Third-party freeware application that can test a parallel port and display supported modes and resources used; useful for troubleshooting, finding memory addresses used and checking for EPP or ECP mode support.
Legal Disclaimer: This site is authored and hosted by IMC Distribution for its UK end users and European business partners. Although IMC makes every reasonable attempt to verify the accuracy of the technical information and advice provided in this site, IMC can take no responsibility for loss or damage resulting from its interpretation or application. For further advice, please contact the UMAX distributor in the country in which your equipment was purchased. All documentation located via this page is protected by international copyright laws and may not be reproduced in any form without the explicit written permission of the author. © IMC Support 2000.