| Frequently Asked Questions |
Top
Support Issues |
| Top
Issues |
Compiled and regularly
updated by the UK support team, our list of Top Support Issues is a good starting point
for Astra scanner users with a technical problem or question. |
| Troubleshooting |
Parallel
Scanners
SCSI Scanners
USB Scanners |
| Installation
FAQs |
Unlocking the scanner,
installing the software and update disks, software for scanning, user manuals,
installation errors, drivers on disk |
| General |
Using parallel scanners and
printers together, driver error messages, PC specification required, scanner lamp,
networking scanners |
OCR,
PageManager
Word & Networking
Other Notes |
Scanning text, OCR (Optical
Character Recognition), PageManager and Copy Utility |
| SCSI card |
Link errors, installing the
SCSI card, Windows 95 Device Manager, SCSI card specification, using Adaptec SCSI cards |
| Image
quality & resolution |
Resolution, focus, file
sizes, RGB and CMYK, scanning to desktop colour printers, scanning film or transparencies,
matching colours |
| Common
hardware issues |
List of the most common
hardware questions and issues with the Astra scanner. |
| Glossary of
scanning terms (Astra) |
Resolution DPI and LPI,
Density Range, Bit Depth, 30-bit, CCD, One Pass and Three Pass, Colour Greyscale and
Lineart, RGB and CMYK, Transparency Adaptor, Speed of a scanner, SCSI and Parallel, SPP
EPP and ECP Parallel, VistaScan, TWAIN, OCR, Presto! PageManager, Copy Utility,
MagicMatch, ISA SCSI controller card UDS-11 |
|
